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Terms of Service

OVERVIEW

This website is operated by Vitality Vitamins LLC – DBA: Organisource. Throughout the site, the terms “we”, “us” and “our” refer to Organisource. Organisource offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – BILLING AND PAYMENTS

All information that you provide to register with Organisource including your credit card information is subject to Organisource’s Privacy Policy. The price of the Services and/or goods is payable in full before delivery. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover. You will automatically be charged each month for your ongoing subscription. For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date and you do not edit your credit card information or cancel your account, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your account should you wish to discontinue your monthly purchase of Products. We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Organisource the right to store and process your information with the third party payment service, which it may change from time to time; you agree that Organisource will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service; the current versions is attached as a link at https://www.stripe.com/. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.

For Ambassador Subscription Payments:

ALL SUBSCRIPTION PAYMENTS ARE FINAL UPON PROCESSING. AS SOON AS A MONTHLY SUBSCRIPTION PURCHASE IS PROCESSED PRODUCTS ARE SHIPPED OUT AND THE ORDER IS NOT ELIGIBLE FOR REFUND.

SUBSCRIPTIONS MUST BE CANCELLED PRIOR TO MONTHLY ORDER PROCESSING TO BE ELIGIBLE FOR CANCELLATION. SUBSCRIPTIONS MAY BE CANCELLED AT ANY TIME FOR FUTURE ORDERS NOT YET PROCESSED.

SECTION 6 – PRODUCTS OR SERVICES (IF APPLICABLE)

Organisource offers “Month to Month” or “monthly” subscriptions that you are billed for each month on a recurring basis (“Monthly Subscriptions”;) (also referred to as “autoship”). ALL SHIPPING CHARGES ARE APPLIED AUTOMATICALLY ON A RECURRING BASIS TO ALL SUBSCRIPTIONS. If you have a question about your subscription, please email hey@organisource.com for clarification. Organisource also offers non-subscription based purchases.

ALL SUBSCRIPTIONS REBILL AUTOMATICALLY EVERY MONTH, AND BY PURCHASING THESE SUBSCRIPTIONS, YOU PROVIDE CONSENT FOR RECURRING CHARGES UNDER YOUR ACCOUNT. THIS APPLIES TO BOTH "ORGANISOURCE AMBASSADOR SUBSCRIPTIONS" AND ANY OTHER SUBSCRIPTION BILLED THROUGH AN ORGANISOURCE OWNED DIGITAL OR PHYSICAL PROPERTY.

CHANGES, MODIFICATIONS, AND CANCELLATIONS

ALL SUBSCRIPTION HOLDERS MAY REQUEST CANCELLATIONS, MODIFICATIONS, OR CHANGES BY EMAILING THE ORGANISOURCE TEAM AT HEY@ORGANISOURCE.COM OR IF NOTED THROUGH AN ORGANISOURCE SUBSCRIPTION PORTAL.

CHANGES, MODIFICATIONS, OR CANCELLATIONS MUST BE MADE AT LEAST 24 HOURS IN ADVANCE OF BILLING TIME TO BE VALID. IF A SUBSCRIPTION MODIFICATION REQUEST IS MADE WITHIN 24 HOURSOF A SUBSCRIPTION BEING BILLED OR AFTER THE SUBSCRIPTION IS BILLED, ORGANISOURCE RESERVES THE RIGHT TO BILL THE SUBSCRIPTION HOLDER (CONSUMER) FOR THEIR CURRENT SUBSCRIPTION AND THE SUBSCRIPTION HOLDER IS SUBJECT TO APPLICABLE RETURN AND RESTOCKING FEE TO CHANGE OR MODIFY THE ORDER THEY RECEIVE IN ANY WAY.

For ambassadors, your month 1 trial lasts 30 days and ambassadors only pay $14.99 UP FRONT for their 1 month trial. After the initial 30 days, ambassador subscriptions will regularly renew each 30 DAYS at the accepted ambassador rate of $31.99 or other agreed upon amount on the sales page my.organisource.com/signup.

REFUNDS OR CANCELLATIONS FOR AMBASSADOR PAYMENTS:

ALL SUBSCRIPTION PAYMENTS ARE FINAL UPON PROCESSING. AS SOON AS A MONTHLY SUBSCRIPTION PURCHASE IS PROCESSED PRODUCTS ARE SHIPPED OUT AND THE ORDER IS NOT ELIGIBLE FOR REFUND.

SUBSCRIPTIONS MUST BE CANCELLED PRIOR TO MONTHLY ORDER PROCESSING TO BE ELIGIBLE FOR CANCELLATION. SUBSCRIPTIONS MAY BE CANCELLED AT ANY TIME FOR FUTURE ORDERS NOT YET PROCESSED.

CONTINUOUS SERVICES AGREEMENT:

MONTHLY:

By purchasing a Subscription (Autoship), you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. YOUR SUBSCRIPTION WILL BE AUTOMATICALLY EXTENDED FOR SUCCESSIVE MONTHLY PERIODS AND YOUR PAYMENT METHOD WILL AUTOMATICALLY BE CHARGED FOR EACH SUCCESSIVE MONTHLY PERIOD AT THE THEN-CURRENT SUBSCRIPTION RATE PLUS SHIPPING. Please note that if you sign up for a Monthly Subscription, Organisource will submit monthly charges to the payment method you used to set up your Monthly Subscription without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Organisource reasonably could act.

If you are not completely satisfied with Organisource products, you can cancel your subscription (autoship) and discontinue your monthly payments at any time. In order to cancel before you are re-billed for the next shipment, you need to contact Organisource prior to your next scheduled payment. To contact us to request cancellation, email hey@organisource.com. We’ll get back to you promptly, or you can login to your account and cancel manually.

REFUNDS OR CANCELLATIONS FOR SUBSCRIPTIONS:

ALL SUBSCRIPTION PAYMENTS ARE FINAL UPON PROCESSING. AS SOON AS A MONTHLY SUBSCRIPTION PURCHASE IS PROCESSED PRODUCTS ARE SHIPPED OUT AND THE ORDER IS NOT ELIGIBLE FOR REFUND.

SUBSCRIPTIONS MUST BE CANCELLED PRIOR TO MONTHLY ORDER PROCESSING TO BE ELIGIBLE FOR CANCELLATION. SUBSCRIPTIONS MAY BE CANCELLED AT ANY TIME FOR FUTURE ORDERS NOT YET PROCESSED.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and or billing address and phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; or (i) to interfere with or circumvent the regular business of the Service. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. IN NO CASE SHALL ORGANISOURCE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Organisource and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – DISPUTES

Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in the State of California; provided, however, that to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of California. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts of California. Arbitration under these Terms will be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to this Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of this Site or these Terms must be filed within one (1) year after such claim of action arose or be forever banned. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. YOU AND ORGANISOURCE AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Organisource agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

SECTION 20 – RETURNS, REFUNDS, AND REPLACEMENTS

ALL Products are eligible for a refund MINUS a restocking fee if the customer sends the product back to the following address AND includes a tracking code. Refunds for returned product MUST include a tracking code or will not be eligible for a refund:

Returned Product - Organisource

315 Meigs Road

Suite A-161

Santa Barbara, CA 93109

Our refund policy ONLY applies to a customers first order, and is NOT VALID for subscription or subsequent orders of the same (or if in a bundle the same set of) products.

RESTOCKING FEES

ALL refunds for products returned to Organisource are subject to a $14.99 restocking fee for each product. This will be applied to any and all returned orders.

REPLACEMENT PRODUCTS

1. If a customer requests a replacement product because they claim the product was not delivered to them AND the tracking information for the applicable order (available upon request) states the product was delivered, resent product can be sent at full price.

 

SECTION 21 – AFFILIATE PAYMENTS

Affiliates for Organisource signed up and given "discount codes" or "affiliate links" can earn up to 15% commission on every sale that is attributed to be driven by the affiliate through these means.

AFFILIATES WILL BE PAID IN INTERVALS OF $50. AFFILIATES MUST REACH THE $50 LIMIT IN AFFILIATE COMMISSIONS BEFORE THEY ARE ELIGIBLE TO BE PAID COMMISSIONS. EACH TIME AN AFFILIATE EARNS UP TO $50 THEY WILL BE PAID COMMISSIONS.

PAYOUTS TO AFFILIATES HAPPEN ONCE PER MONTH AT THE END OF THE CALENDAR MONTH.

PAYOUTS WILL BE PROCESSED THROUGH PAYPAL. TO RECEIVE PAYMENT AFFILIATES MUST SIGN UP WITH AND NOTE THEIR PAYPAL EMAIL TO ORGANISOURCE IN THE AFFILIATE PORTAL.

SECTION 22 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.